Frequently Asked Questions
Everything you need to know about shopping with Were St Trading
What are your standard shipping times?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international delivery times vary by location.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Do you offer international shipping?
Yes, Were St Trading ships to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.
Are your products covered by a warranty?
Many of our products come with a manufacturer's warranty. Please check the specific product page for details or contact our support team for assistance.